Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Diaholic Heaven-Made collects, uses, and discloses your personal information when you visit or make a purchase from Diaholic (the “Site”).

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1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

- Web browser

- IP address

- Time zone

- Cookies installed on your device

As you browse the Site, we collect information about:

- Pages or products you view

- Websites or search terms that referred you to the Site

- How you interact with the Site

This information is referred to as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

- Name

- Billing and shipping address

- Payment information (processed securely by third-party providers)

- Email address

- Phone number (if provided)

This information is referred to as Order Information.

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2. How We Use Your Personal Information

We use the personal information we collect to:

- Fulfill and process orders, including payment processing, shipping, and order confirmations

- Communicate with you about your order or inquiries

- Screen orders for potential fraud or risk

- Improve and optimize the Site and customer experience

- Provide customer support

- Send marketing or promotional emails only if you have opted in

Diaholic does not sell your personal information.

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3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business, including:

- Shopify, which powers our online store

- Payment processors, to securely process transactions

- Shipping providers, to deliver your orders

- Analytics services (such as Google Analytics) to understand how customers use our Site

These third parties only receive information necessary to perform their services and are required to protect your information.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Enable core website functionality

- Remember your preferences

- Analyze traffic and site performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact site functionality.

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5. Email Marketing

If you subscribe to Diaholic’s mailing list, we may send you updates, promotions, or announcements.
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

We do not send unsolicited marketing emails.

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6. Data Retention

We retain order information for our records unless and until you request its deletion, except where we are required to retain information for legal, accounting, or compliance purposes.

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7. Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you

- Request corrections or deletion of your data

- Opt out of marketing communications

To exercise these rights, please contact us using the information below.

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8. Security

We take reasonable measures to protect your personal information. Payment details are processed securely by third-party payment providers and are not stored on our servers.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be reflected by revising the “Last updated” date.